Privacy Policy

At Junk Under Junk, your privacy matters. Learn how we collect, use, and protect your information when you engage with our junk removal, cleanout, recycling, and debris hauling services.

At Junk Under Junk ("we," "us," or "our"), your privacy is important to us. This SMS/Text Messaging Privacy Policy ("Privacy Policy") explains how we collect, use, share, and protect your information when you opt in to receive SMS/text messages from us.

We fully comply with The Campaign Registry (TCR), the Telephone Consumer Protection Act (TCPA), and CTIA (Cellular Telecommunications Industry Association) guidelines.

By opting in to our SMS/text messaging services, you agree to this Privacy Policy.

Information We Collect

When you sign up for text updates from Junk Under Junk, we may collect:

Phone Number
Required to send messages.

Name
Optional, used to personalize communication.

Consent Records
Timestamp and method of your opt-in.

Message Interactions
Delivery status, replies, and engagement history.

How We Use Your Information

Your information helps us:

Send Updates
Appointment reminders, service confirmations, arrival notices, and promotional offers.

Personalize Messages
Tailor content based on the services you request and your preferences.

Provide Support
Respond to questions and resolve issues.

Analyze Trends
Improve our messaging effectiveness and customer experience.

Ensure Compliance
Adhere to legal and regulatory requirements.

Consent and Opt-In

By opting in:

You authorize Junk Under Junk to send you SMS/text messages.
You confirm you are the authorized user of the phone number provided.
You understand message frequency may vary.
Standard text and data rates may apply.

Opt-Out Instructions

To stop receiving messages:

Text "STOP" to any message we send.
Or contact us at contact@junkunderjunk.com or call (774) 262 2221.

We will process your request within 48 hours. You may receive a final confirmation message.

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share it only with:

Service Providers
Trusted vendors such as SMS delivery platforms (under strict confidentiality).

Legal Authorities
If required by law.

Business Transitions
During mergers, sales, or reorganizations.

Data Security

We safeguard your information using:

Technical Security
SSL encryption, secure servers, and firewalls.

Administrative Controls
Staff training and role-based access.

Physical Security
Secure facilities and hosting environments.

However, no method of data transmission is fully guaranteed to be secure.

Data Retention

We retain your information only as long as necessary to deliver our services or meet legal requirements.

Your Rights

Depending on your location, you may request to:

Access, correct, or update your personal data.
Request deletion or restriction of your data.
Object to how your data is used.

Contact us at contact@junkunderjunk.com or (774) 262 2221 to exercise these rights.

International Users

Our services are intended for U.S. residents. If you use them from outside the U.S., you agree to your data being processed in the U.S.

Children’s Privacy

We do not knowingly collect data from children under 13. If we become aware of such data, it will be promptly deleted.

Message Frequency and Charges

Frequency
Varies based on your activity and preferences.

Charges
Standard carrier text and data rates may apply.

Changes to This Policy

We may revise this Privacy Policy. Updates will be:

Posted at www.junkunderjunk.com/privacy-policy
Sent via SMS or email when applicable

Continued use of our services means you accept the updated terms.

Contact Us

Junk Under Junk
Shrewsbury, Massachusetts
Phone: (774) 262 2221
Email: contact@junkunderjunk.com
Website: www.junkunderjunk.com

How Can We Reach You?

Please leave your information and we will contact you with next steps as soon as we can.  

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